10.1. Quality goods can be returned within 14 days of receipt. Defects of sold low-quality goods are eliminated, low-quality goods are exchanged, returned in accordance with the provisions of the Civil Code of the Republic of Lithuania.
10.2. The following conditions must be met when returning goods:
10.2.1. The returned item must be in its original, neat packaging (this clause does not apply in the case of returning a defective item);
10.2.2. The product must be undamaged by the Buyer;
10.2.3. The product must be unused, without losing its commercial appearance: intact label, untorn protective film, etc. (this clause does not apply in case of returning a defective product);
10.2.4. The returned product must be in the same package as the one received by the Buyer (this clause does not apply in the case of a defective product being returned);
10.2.5. The Seller has the right to refuse to accept the goods returned by the Buyer if the conditions for returning the goods were not met;
10.2.6. The return of the goods is carried out in the manner determined by the Seller within 14 (fourteen) days from the day of receipt of the goods (this clause does not apply in the case when the goods are of poor quality - in such a case, the return of the goods is carried out within the statutory warranty period);
10.3. The return and exchange of goods of suitable quality is carried out in accordance with Article 6.22810, Part 1 of the Civil Code;
10.4. The money to pay for the goods accepted by the Buyer, but later refused, shall be returned to the Buyer's account no later than within 5 (five) days from the day of returning the goods to the Seller, unless the Seller and the Buyer agree otherwise.
